Table of contents

Frequently Asked Questions - General

• ​Can I use Datashare with no internet connection?​

• ​Can I download a document from Datashare?​

• ​Can I remove document(s) from Datashare?​

• ​Do you recommend OS or machines for large corpuses?​

• ​Can I use an external drive as data source?​

• ​How can we use Datashare on a collaborative mode on a server?​

• ​How can I contact ICIJ for help, bug reporting or suggestions?​

• ​Advanced: how can I make bulk actions with Tarentula?​

Frequently Asked Questions - Errors

• ​'Your search query is wrong.' What should I do?​

• ​List of common errors leading to "failure" in Batch Searches​

• ​What if Datashare says 'No documents found'?​

• ​Nothing works, everything crashes. What can I do?​

• ​'You are not allowed to use Docker, you must be in the "docker-users" group'. What should I do?​

• ​What if tasks are 'running' but not completing?​

• ​What if a 'Preview' of my documents is 'not available'?​

• ​What do I do if Datashare opens a blank screen in my browser?​

• ​I see people, organizations and locations in the filters but not in the documents​

• ​What does 'Windows named pipe error' mean?​

Frequently Asked Questions - Definitions

• ​What is a named entity?​

• ​What are NLP pipelines?​

• ​What is fuzziness?​

• ​What are proximity searches?​

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