Frequently Asked Questions - General
Can I use Datashare with no internet connection?
Can I download a document from Datashare?
Can I remove document(s) from Datashare?
Do you recommend OS or machines for large corpuses?
Can I use an external drive as data source?
How can we use Datashare on a collaborative mode on a server?
How can I contact ICIJ for help, bug reporting or suggestions?
Frequently Asked Questions - Errors
'Your search query is wrong.' What should I do?
List of common errors leading to "failure" in Batch Searches
What if Datashare says 'No documents found'?
Nothing works, everything crashes. What can I do?
'You are not allowed to use Docker, you must be in the "docker-users" group'. What should I do?
What if tasks are 'running' but not completing?
What if a 'Preview' of my documents is 'not available'?
What do I do if Datashare opens a blank screen in my browser?
I see people, organizations and locations in the filters but not in the documents
What does 'Windows named pipe error' mean?
Frequently Asked Questions - Definitions
What is a named entity?
What are NLP pipelines?
What is fuzziness?
What are proximity searches?