# Ask for help

To report a bug, please [open an issue on our Github](https://github.com/ICIJ/prophecies/issues). To maximize the chance of getting help from our team and our community, we advise you to be as precise as possible, while detailing:

* your Operating System (Mac, Windows or Linux)
* the version of your Operating System
* the version of Prophecies
* screenshots of your issue

If for confidentiality reasons you don't want to open an issue on Github, please write to <prophecies@icij.org>.&#x20;

{% hint style="warning" %}
Prophecies is an open-source project, done by a non-profit organization. Our team will try its best to help you in a timely manner but the best way to get help will always be to rely on the community (and ask your question on Github).
{% endhint %}