# Common errors

- ['We were unable to perform your search.' What should I do?](https://icij.gitbook.io/datashare/usage/faq/common-errors/your-search-query-is-wrong.md): This can be due to some syntax errors in the way you wrote your query.‌
- [List of common errors leading to "failure" in Batch Searches](https://icij.gitbook.io/datashare/usage/faq/common-errors/list-of-common-errors-leading-to-failure-in-batch-searches.md)
- [What if Datashare says 'No documents found'?](https://icij.gitbook.io/datashare/usage/faq/common-errors/it-says-no-documents-found.md)
- [What if tasks are 'running' but not completing?](https://icij.gitbook.io/datashare/usage/faq/common-errors/tasks-are-running-but-not-completing.md)
- [What if the 'View' of my documents is 'not available'?](https://icij.gitbook.io/datashare/usage/faq/common-errors/i-dont-see-any-preview-of-my-document..md)
- [What do I do if Datashare opens a blank screen in my browser?](https://icij.gitbook.io/datashare/usage/faq/common-errors/datashare-opens-a-blank-screen-in-my-browser..md)
- [I see entities in the filters but not in the documents](https://icij.gitbook.io/datashare/usage/faq/common-errors/i-see-people-organizations-and-locations-in-the-filters-but-not-in-the-documents.md)
- [Datashare doesn't open. What should I do?](https://icij.gitbook.io/datashare/usage/faq/common-errors/datashare-doesnt-open.-what-should-i-do.md)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://icij.gitbook.io/datashare/usage/faq/common-errors.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.