> For the complete documentation index, see [llms.txt](https://icij.gitbook.io/datashare/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://icij.gitbook.io/datashare/usage/faq/common-errors.md).

# Common errors

- ['We were unable to perform your search.' What should I do?](https://icij.gitbook.io/datashare/usage/faq/common-errors/your-search-query-is-wrong.md): This can be due to some syntax errors in the way you wrote your query.‌
- [List of common errors leading to "failure" in Batch Searches](https://icij.gitbook.io/datashare/usage/faq/common-errors/list-of-common-errors-leading-to-failure-in-batch-searches.md)
- [What if Datashare says 'No documents found'?](https://icij.gitbook.io/datashare/usage/faq/common-errors/it-says-no-documents-found.md)
- [What if tasks are 'running' but not completing?](https://icij.gitbook.io/datashare/usage/faq/common-errors/tasks-are-running-but-not-completing.md)
- [What if the 'View' of my documents is 'not available'?](https://icij.gitbook.io/datashare/usage/faq/common-errors/i-dont-see-any-preview-of-my-document..md)
- [What do I do if Datashare opens a blank screen in my browser?](https://icij.gitbook.io/datashare/usage/faq/common-errors/datashare-opens-a-blank-screen-in-my-browser..md)
- [I see entities in the filters but not in the documents](https://icij.gitbook.io/datashare/usage/faq/common-errors/i-see-people-organizations-and-locations-in-the-filters-but-not-in-the-documents.md)
- [Datashare doesn't open. What should I do?](https://icij.gitbook.io/datashare/usage/faq/common-errors/datashare-doesnt-open.-what-should-i-do.md)


---

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