# Can I download a document from Datashare?

Yes, you can download a document from Datashare.

## Download a document

Open the **menu** > '**Search**' > '**Documents**' and click on the **download icon** on the right of documents' cards:

<figure><img src="/files/27BubWBD5ywCwNRfxa96" alt="Screenshot of Datashare&#x27;s search page in List view with the download icons in 3 document cards highlighted"><figcaption></figcaption></figure>

...or on the top right of an opened document:

<figure><img src="/files/9ZCugriCRTn5ByiHaMFm" alt="Screenshot of Datashare&#x27;s search page in List view with a document open and the download icons on the top right of the document highlighted"><figcaption></figcaption></figure>

## Batch download documents

You can also **batch download** all the documents that match a search. It is limited to 100.00MB.

Open the **menu** > '**Search**' > '**Documents**', make queries and apply filter. Once all the results of a specific search are relevant to you, click on the **download icon** on the right of results:

<figure><img src="/files/F1mI7ZWVhE7g7zPNvEGz" alt="Screenshot of Datashare&#x27;s search page in List view with the download icon on the top right of the result column highlighted"><figcaption></figcaption></figure>

Find your batch downloads as zip files in the **menu** > '**Tasks**' > '**Batch downloads**':

<figure><img src="/files/srH1Uj5Y5cCozXKBxyhK" alt="Screenshot of Datashare&#x27;s batch downloads page with the menu open and the Tasks&#x27; entry &#x27;Batch downloads&#x27; highlighted"><figcaption></figcaption></figure>

Click on a batch download's name to download it:

<figure><img src="/files/4VoEBPNFzjlPUdOpRZxt" alt="Screenshot of Datashare&#x27;s batch downloads page with the name of one batch download highlighted"><figcaption></figcaption></figure>

## Can't download?

If you **can't download** a document, it means that:

* either Datashare has been badly initialized. Please **restart Datashare**. If you're an advanced user, you can capture the logs and create an issue on [Datashare's Github](https://github.com/ICIJ/datashare/issues).
* or you are using the server collaborative mode and the admins prevented users from downloading documents


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
