> For the complete documentation index, see [llms.txt](https://icij.gitbook.io/datashare/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://icij.gitbook.io/datashare/usage/faq/common-errors/datashare-opens-a-blank-screen-in-my-browser..md).

# What do I do if Datashare opens a blank screen in my browser?

If Datashare opens a blank screen in your browser, it may be for various reasons. If it does:

1. First **wait 30 seconds** and **reload the page**.
2. If the screen remains blank, **restart Datashare following instructions for** [**Mac**](https://github.com/ICIJ/datashare-docs/blob/main/mac/how-to-open-datashare/README.md)**,** [**Windows**](https://github.com/ICIJ/datashare-docs/blob/main/windows/how-to-open-datashare/README.md) **or** [**Linux**](https://github.com/ICIJ/datashare-docs/blob/main/linux/how-to-open-datashare/README.md).
3. If you still see a blank screen, please **uninstall and reinstall Datashare**

To uninstall Datashare:

On Mac, go to 'Applications' and drag the Datashare icon to your dock's 'Trash' or right-click on the Datashare icon and click on 'Move to Trash'.

<figure><img src="https://2881303961-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LWCyd3pDXO_H4jk9DgG%2Fuploads%2Fgit-blob-973ca9ed5db63ad5ff09373c154ac147c8780b05%2FGroup%2028.png?alt=media" alt="Screenshot of Mac&#x27;s &#x27;Applications&#x27; window with an arrow pointing at Datashare logo"><figcaption></figcaption></figure>

On Windows, please follow [these steps](https://www.laptopmag.com/articles/uninstall-programs-windows-10).

On Linux, please delete the 3 containers: Datashare, Redis and Elastic Search, and the script.

**To reinstall Datashare**, see 'Install Datashare' for [Mac](/datashare/local-mode/install-datashare-on-mac/install-datashare.md), [Windows](/datashare/local-mode/install-datashare-on-windows/install-datashare.md) or [Linux](/datashare/local-mode/install-datashare-on-linux/install-datashare.md).


---

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