What do I do if Datashare opens a blank screen in my browser?
Last updated
Last updated
If Datashare opens a blank screen in your browser, it may be for various reasons. If it does:
First wait 30 seconds and reload the page.
If you still see a blank screen, please uninstall and reinstall Datashare
To uninstall Datashare:
On Mac, go to 'Applications' and drag the Datashare icon to your dock's 'Trash' or right-click on the Datashare icon and click on 'Move to Trash'.
On Windows, please follow these steps.
On Linux, please delete the 3 containers: Datashare, Redis and Elastic Search, and the script.
To reinstall Datashare, see 'Install Datashare' for Mac, Windows or Linux.
