It can be due to extensions priorly installed. The tech team is fixing the issue. In the meantime, you need to remove them. To do so, you can open your Terminal, copy and paste the text below:
rm -rf ~/Library/datashare/plugins ~/Library/datashare/extensions
rm -rf ~/.local/share/datashare/plugins ~/.local/share/datashare/extensions
del /S %APPDATA%\Datashare\Extensions %APPDATA%\Datashare\Plugins
Press Enter. Open Datashare again.