Datashare
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Welcome to Datashare's User Guide
MAC
Install Datashare on Mac
Open Datashare
Add documents to Datashare
WINDOWS
Install Datashare on Windows
Open Datashare
Add documents to Datashare
LINUX
Install Datashare on Linux
Open Datashare
Add documents to Datashare
MAC | WINDOWS | LINUX
Analyze documents
Search documents
Search with operators and Regex
Filter documents
Sort documents by dates, relevance, etc.
Batch search documents
Explore a document
Star documents
Tag documents
Recommend documents
Use keyboard shortcuts
Add plugins and extensions
FAQ
Table of contents
FAQ - General
Can I use Datashare with no internet connection?
Can I download a document from Datashare?
Can I remove document(s) from Datashare?
Do you recommend OS or machines for large corpuses?
Can I use an external drive as data source?
How can we use Datashare on a collaborative mode on a server?
How can I contact ICIJ for help, bug reporting or suggestions?
Why results from a simple search and a batch search can be slightly different?
How can I uninstall Datashare?
Advanced: how can I do bulk actions with Tarentula?
FAQ - Errors
'Your search query is wrong.' What should I do?
Searching with double quotes doesn't work
List of common errors leading to "failure" in Batch Searches
What if Datashare says 'No documents found'?
Nothing works, everything crashes. What can I do?
What if tasks are 'running' but not completing?
'You are not allowed to use Docker, you must be in the "docker-users" group'. What should I do?
What if a 'Preview' of my documents is 'not available'?
What do I do if Datashare opens a blank screen in my browser?
I see people, organizations and locations in the filters but not in the documents
What does 'Windows named pipe error' mean?
Datashare doesn't open. What should I do?
I upgraded to version 9 of Datashare and it fails.
FAQ - Definitions
What is a named entity?
What are NLP pipelines?
What is fuzziness?
What are proximity searches?
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I upgraded to version 9 of Datashare and it fails.
To fix the issue:
  1. 1.
    Stop Datashare. If Datashare is running, close the Terminal window (the window that opens when you start Datashare):
Click 'Terminate':
  1. 1.
    Open your Terminal (or a new window in your Terminal) and copy and paste:
  • If you're using Mac: rm -Rf ~/Library/Datashare/index
  • If you're using Windows: rd /s /q "%APPDATA%"\Datashare\index
  • If you're using Linux: rm -Rf ~/.local/share/datashare/index
  1. 1.
    Press Enter
  2. 2.
    Restart Datashare (here are the instructions for Mac, for Windows and for Linux)
  3. 3.
    Index documents again: go to 'Analyse your documents' and click 'Extract text':
FAQ - Errors - Previous
Datashare doesn't open. What should I do?
Next - FAQ - Definitions
What is a named entity?
Last modified 3mo ago
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