I upgraded to version 9 of Datashare and it fails.

To fix the issue:

1. Stop Datashare. If Datashare is running, close the Terminal window (the window that opens when you start Datashare):

Click 'Terminate':

2. Open your Terminal (or a new window in your Terminal) and copy and paste:

  • If you're using Mac: rm -Rf ~/Library/Datashare/index

  • If you're using Windows: rd /s /q "%APPDATA%"\Datashare\index

  • If you're using Linux: rm -Rf ~/.local/share/datashare/index

3. Press Enter

4. Restart Datashare (here are the instructions for Mac, for Windows and for Linux)

5. Index documents again: go to 'Analyse your documents' and click 'Extract text':