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Welcome to Datashare's User Guide
MAC
Install Datashare on Mac
Open Datashare
Add documents to Datashare
WINDOWS
Install Datashare on Windows
Open Datashare
Add documents to Datashare
LINUX
Install Datashare on Linux
Open Datashare
Add documents to Datashare
MAC | WINDOWS | LINUX
Analyze documents
Search documents
Search with operators and Regex
Filter documents
Sort documents by dates, relevance, etc.
Batch search documents
Explore a document
Star documents
Tag documents
Recommend documents
Use keyboard shortcuts
Add plugins and extensions
FAQ
Table of contents
FAQ - General
Can I use Datashare with no internet connection?
Can I download a document from Datashare?
Can I remove document(s) from Datashare?
Do you recommend OS or machines for large corpuses?
Can I use an external drive as data source?
How can we use Datashare on a collaborative mode on a server?
How can I contact ICIJ for help, bug reporting or suggestions?
Why results from a simple search and a batch search can be slightly different?
How can I uninstall Datashare?
Advanced: how can I do bulk actions with Tarentula?
FAQ - Errors
'Your search query is wrong.' What should I do?
Searching with double quotes doesn't work
List of common errors leading to "failure" in Batch Searches
What if Datashare says 'No documents found'?
Nothing works, everything crashes. What can I do?
What if tasks are 'running' but not completing?
'You are not allowed to use Docker, you must be in the "docker-users" group'. What should I do?
What if a 'Preview' of my documents is 'not available'?
What do I do if Datashare opens a blank screen in my browser?
I see people, organizations and locations in the filters but not in the documents
What does 'Windows named pipe error' mean?
Datashare doesn't open. What should I do?
I upgraded to version 9 of Datashare and it fails.
FAQ - Definitions
What is a named entity?
What are NLP pipelines?
What is fuzziness?
What are proximity searches?
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Nothing works, everything crashes. What can I do?
If Datashare crashes, please try to
restart Docker Desktop.
On
Mac:
Click the Docker Desktop icon on the top menu bar. The following drop-down menu appears:
Click '
Restart'
.
As long as the icon's little points move, it means that Docker Desktop is still restarting.
Once these points stopped moving, either Datashare restarted automatically or you can restart Datashare manually (see '
Open Datashare
').
On
Windows
,
Right-click the Docker Desktop icon (a little whale) on the bottom menu bar.
Click '
Restart'
.
Click '
Restart'
again.
Wait for Docker Desktop to restart.
When it says '
Docker Desktop is running'
, either Datashare restarted automatically or you can restart Datashare manually (see '
Open Datashare
').
On
Linux
, please execute:
sudo service docker restart
FAQ - Errors - Previous
What if Datashare says 'No documents found'?
Next - FAQ - Errors
What if tasks are 'running' but not completing?
Last modified
6mo ago
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